HUMAN TOUCH DENTISTRY: The often overlooked detail budding dentists should be focusing on when dealing with patients
Disclaimer: The opinions expressed in this blog are the authors own and are derived from the author’s experiences and observations. This blog is the intellectual property of the blog owner and unauthorised reproduction of the blog material is strictly prohibited. One of the most important points to keep in mind when you’re incorporating the “marketing” approach in your practice is that a patient before he/she undergoes the “ACTUAL” TREATMENT on your chair has already been UNDER YOUR TREATMENT the moment he/she walked into your clinic. What do I mean by this? Well, there are really TWO types of TREATMENT that a patient undergoes at your clinic! For the sake of simplicity, let us just call it PHASE I and PHASE II TREATMENTS. Most of us, especially when starting out tend to be too focussed on the PHASE II TREATMENT or the ACTUAL TREATMENT on the chair, doing our best and working hard to achieve the BEST result possible for the patient and rightly so...that is what we are ...